Breach Database / Ticketcounter
Yes — Ticketcounter was breached.
- 1.9 million accounts affected
- Breach occurred 2021-02-22 · ticketcounter.nl
- Verified entry in the Have I Been Pwned catalog
What happened
In August 2020, the Dutch ticketing service Ticketcounter inadvertently published a database backup to a publicly accessible location where it was then found and downloaded in February 2021. The data contained 1.9M unique email addresses which were offered for sale on a hacking forum and in some cases included names, physical and IP addresses, genders, dates of birth, payment histories and bank account numbers. Ticketcounter was later held to ransom with the threat of the breached being released publicly.
What data was exposed
- Bank account numbers
- Dates of birth
- Email addresses
- Genders
- IP addresses
- Names
- Payment histories
- Phone numbers
- Physical addresses
What to do right now
- Watch your card and bank statements. Set up transaction alerts, and consider a card freeze or replacement if the exposure included full card numbers.
- Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
- Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
- Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
- Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
- Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.
Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.