Breach Database / Neteller

Yes — Neteller was breached.

What happened

In May 2010, the e-wallet service known as Neteller suffered a data breach which exposed over 3.6M customers. The breach was not discovered until October 2015 and included names, email addresses, home addresses and account balances.

What data was exposed

What to do right now

  1. Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
  2. Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
  3. Reset security questions everywhere you used the same answers. Treat leaked security answers like leaked passwords — they rarely change and unlock account recovery.
  4. Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
  5. Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
  6. Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.

Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.