Breach Database / LuLu
Yes — LuLu was breached.
- 2.8 million accounts affected
- Breach occurred 2024-07-06 · luluhypermarket.com
- Verified entry in the Have I Been Pwned catalog
What happened
In July 2024, the Emirati-based LuLu retail store suffered a data breach. The impacted data included 190k email addresses and associated phone numbers which were subsequently shared on a popular hacking forum. The following month, the threat of leaking the full database was carried out and a backup from October 2022 with a further 2.6M unique email addresses appeared. This data also included names, physical addresses, orders and PBKDF2 password hashes.
What data was exposed
- Email addresses
- Names
- Passwords
- Phone numbers
- Physical addresses
- Purchases
What to do right now
- Change your password for this service now. And change it anywhere you reused the same password — attackers try leaked passwords on other sites within hours ("credential stuffing").
- Turn on two-factor authentication. Even a leaked password is useless against an account protected by a second factor. Prefer an authenticator app over SMS.
- Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
- Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
- Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
- Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
- Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.
Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.