Breach Database / FlexBooker

Yes — FlexBooker was breached.

What happened

In December 2021, the online booking service FlexBooker suffered a data breach that exposed 3.7 million accounts. The data included email addresses, names, phone numbers and for a small number of accounts, password hashes and partial credit card data. FlexBooker has identified the breach as originating from a compromised account within their AWS infrastructure. The data was found being actively traded on a popular hacking forum.

What data was exposed

What to do right now

  1. Change your password for this service now. And change it anywhere you reused the same password — attackers try leaked passwords on other sites within hours ("credential stuffing").
  2. Turn on two-factor authentication. Even a leaked password is useless against an account protected by a second factor. Prefer an authenticator app over SMS.
  3. Watch your card and bank statements. Set up transaction alerts, and consider a card freeze or replacement if the exposure included full card numbers.
  4. Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
  5. Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
  6. Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
  7. Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.

Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.