Breach Database / ClearVoice Surveys

Yes — ClearVoice Surveys was breached.

What happened

In April 2021, the market research surveys company ClearVoice Surveys had a publicly facing database backup from 2015 taken and redistributed on a popular hacking forum. The data included 15M unique email addresses across more than 17M rows of data that also included names, physical and IP addresses, genders, dates of birth and plain text passwords. ClearVoice Surveys advised they were aware of the breach and confirmed its authenticity.

What data was exposed

What to do right now

  1. Change your password for this service now. And change it anywhere you reused the same password — attackers try leaked passwords on other sites within hours ("credential stuffing").
  2. Turn on two-factor authentication. Even a leaked password is useless against an account protected by a second factor. Prefer an authenticator app over SMS.
  3. Be alert for smishing and SIM-swap attempts. Treat unexpected texts and "carrier" calls with suspicion; add a PIN/port-freeze with your mobile carrier.
  4. Watch for targeted phishing mail. A leaked home address makes postal and doorstep scams more convincing.
  5. Expect convincing phishing emails. Attackers use breached details to write personalized emails. Be suspicious of any message referencing this service.
  6. Check your other accounts on Have I Been Pwned. Your email address may appear in other breaches you don't know about yet.
  7. Monitor the apps you use going forward. Clearly watches the breach record for the companies behind your apps and alerts you the moment one appears.

Breach data from Have I Been Pwned. Listing here means the service appears in the public breach record — not that your personal data was affected.